We have had reports today of customers receiving emails from UPS regarding their order. This is spam that has been unwittingly sent through our email server. If you have received this email, DO NOT OPEN THE ATTACHMENT AS IT CONTAINS A VIRUS!!!!! DELETE IT IMMEDIATELY!!!!!
My apologies for this, we are currently working to find the vulnerability that has enabled our email server to be hacked.
A recent upgrade of our server has caused some customer login passwords to be reset. If you have an existing account with us and receive an error when you try to login, click on ‘forgot your password?’ on the login page & you will be emailed a new password. Once logged in you can then change back to your original password by clicking on ‘your account’ on the right hand side on the screen, then ‘change password’.
All the major issues affecting our site, have been resolved. Thank you all for your patience during this time.
There is currently some minor maintenance being undertaken on our new server. This may cause unusual behaviour. We apologise for any inconvenience.
We are pleased to announce that the migration to our new server is complete. This new server is much more reliable & will enable faster browsing.
We have been experiencing some problems with our server over the past couple of weeks, causing the site to go down sporadically. We are currently working to rectify the problem, & wish to apologise for any inconvenience caused. If you notice any strange behaviour whilst using our site, please post a comment here or contact us at help@artstore.net.au